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Important Information

COVID-19 Update & Face Coverings

At Cambrian Insurance Brokers Limited, the safety of our employees and customers is our top priority. We are monitoring the COVID-19 situation closely, and are following directives from Government and Health authorities regarding social distancing to reduce the spread of the virus.

Effective July 6th we are open for business by APPOINTMENT and you are required to wear a face covering or mask when entering our offices. This is a measure as we all do our part to keep our communities safe.

Self Service Options are also available.

Sign up for our online customer portal that will allow you to access your insurance information, liability slips, review your payment schedule and request policy changes.   We also have a mobile app downloadable through the Google and Apple app stores (search Cambrian Insurance Online). 

We have also included the links below

Google Play

Apple App Store

Intact Insurance clients can access their client documents via Intact Client Centre


If you normally make your payment at one of our offices, you can pay electronically through online banking (search for Cambrian Insurance Brokers in the list of payees and use your account or policy number) 

E-transfer your payment to us directly at – be sure to include your account code (excluding any special characters) so we can find you!

Please use “cambrian” or “insurance” as the answer to your security question. Should you feel more secure to use another password please ensure you send a separate e-mail with this password to ensure your payment is processed in a timely manner.


Do you need to report a new claim?  You can continue to call or email our office, or report your claim through our app (Cambrian Insurance Online) or through the claims tab on the homepage of our website

Alternatively, you can contact your insurance company directly to report the claim.  Your insurance company contact information can be found on your policy documents.

During this time, many of our staff are working remotely and we promise to do our best to maintain our level of service.  We are committed to ensuring that we will be there to assist you with all of your insurance needs.  

Cambrian Insurance Brokers Limited

Toll Free – 1.800.310.8133 or contact your local office.